These Billing Terms and Conditions (“Terms”) govern all purchases made through the Ganeoa online store. By placing an order, you agree to these Terms.
1. Payment Methods
We accept the following payment methods:
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Major credit/debit cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Shop Pay, Apple Pay, Google Pay (if available at checkout)
All payments must be made in full at the time of purchase. We do not offer “cash on delivery” or deferred billing.
2. Currency
All prices listed on our website are in USD (United States Dollars) unless otherwise specified.
If you are purchasing from another country, your card provider may apply exchange rates and/or international transaction fees, which are your responsibility.
3. Taxes & Duties
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Orders shipped within the United States will be charged applicable sales tax based on your shipping address.
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For international orders, you are responsible for any customs duties, VAT, or other applicable taxes charged by your local authorities.
4. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details. If you do not receive this email, please contact us at help@ganeoa.com.
5. Billing Accuracy
You agree to provide current, complete, and accurate purchase and account information for all orders placed.
We reserve the right to refuse or cancel any order if we suspect fraudulent activity, incorrect billing details, or unauthorized payment methods.
6. Refunds
Refunds are processed according to our Return & Refund Policy. Refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your bank or payment provider.
7. Price Changes
We reserve the right to change product prices at any time without prior notice. Prices in effect at the time of purchase will apply to your order.
8. Contact Information
If you have any questions regarding billing or payment:
Store Name: Ganeoa
Hours: Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
Phone: +1 703-690-4240
Email: help@ganeoa.com
Address: 8707 Flowering Dogwood Ln, Lorton, VA 22079-5602, United States